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Privacy Policy

What data we keep in Todix, where we store it, who can see it, how long we keep it and how we protect it.

Last updated: [Effective date — Odin → Settings → Legal information]Version: [Version — Odin → Settings → Legal information]

On this page

  1. 1In short
  2. 2What data do we keep?
  3. 3Who can see your data?
  4. 4Service providers
  5. 5Todi (artificial intelligence)
  6. 6How long do we keep it?
  7. 7Closing your account
  8. 8Security measures
  9. 9Children
  10. 10Your rights and contact
  11. 11Changes

This is an English translation for convenience. The Turkish version prevails in case of any discrepancy.

Contents
  1. 1.In short
  2. 2.What data do we keep?
  3. 3.Who can see your data?
  4. 4.Service providers
  5. 5.Todi (artificial intelligence)
  6. 6.How long do we keep it?
  7. 7.Closing your account
  8. 8.Security measures
  9. 9.Children
  10. 10.Your rights and contact
  11. 11.Changes

This policy explains in plain language what data we keep in the Todix service (the “Service”), where we store it, who can see it, how long we keep it and how we protect your data. For the legal details, see the KVKK privacy notice page.

1.In short

  • We do not use your data for advertising and we do not sell it to anyone.
  • We do not use analytics, advertising or tracking cookies; there are only cookies that are essential for your session.
  • No one in your workspace can see your records in the Personal area (payments, IBANs, assets, cards).
  • Todi only runs when you press a button; while it is off, no data goes to the artificial intelligence provider.
  • Our servers are located in Germany (Frankfurt, EU).

2.What data do we keep?

  • Account: your full name, email address, a one-way hash of your password (we never know the password itself), an optional profile photo, your time zone and notification preferences.
  • Workspace: tasks, descriptions, chat messages, voice messages, files, labels, projects, time entries and the activity history showing who did what and when.
  • Personal area: payment and income records, IBANs, assets, budgets, goals, subscriptions; for cards, only the name, issuing bank and last 4 digits. If you import a bank statement, the file is read on your device; only the date, description and amount of each transaction are saved.
  • Notifications: in-app notifications; if you have turned on push notifications, your browser’s notification subscription and the device name.
  • Support: your requests, the correspondence, the screenshots you attach and the technical information attached to the request (browser, screen size, page path, app version, recent error logs). Cookies, passwords and form contents are never added to this information.
  • Security: your IP address and email address are kept briefly for rate limiting on sign-in, sign-up and password operations; administrative actions are written to the audit log.

3.Who can see your data?

  • Workspace members: according to the workspace’s role and permission settings (e.g. members who see only their own tasks, admins who see all tasks).
  • Personal area: only you. Workspace admins and other members cannot see it.
  • Profile photo and workspace logo: served through an unguessable link so that they appear quickly in the app; anyone who knows the link can see them.
  • Invitation links: anyone who has an invitation link can see the email address the invitation was sent to and the name of the workspace.
  • The Todix support team: our system administrators can technically access workspaces. We use this access only for support, by stating a reason and through a support session limited to two hours; every session is logged and the workspace admins can see this history. While monitoring the delivery of notifications, they can see the titles and texts of work notifications; for Personal reminders they see only the type and delivery status, not the content.

4.Service providers

Supabase

What it does
Database and authentication (Frankfurt)
Which data
Your account and all the records in the app

Vercel

What it does
Runs the application (Frankfurt)
Which data
Requests, IP address and server logs

DigitalOcean Spaces

What it does
File storage (Frankfurt)
Which data
Files, images, audio recordings

OpenRouter and the selected model provider

What it does
Todi’s artificial intelligence operations (only when you use them)
Which data
Only the text or audio recording needed for that operation (see the Todi section)

Your browser’s notification service

What it does
Delivers push notifications to your device
Which data
Encrypted notification: title, short text and link

Email delivery infrastructure

What it does
Notification and account emails
Which data
Your email address and the content of the email
ProviderWhat it doesWhich data
SupabaseDatabase and authentication (Frankfurt)Your account and all the records in the app
VercelRuns the application (Frankfurt)Requests, IP address and server logs
DigitalOcean SpacesFile storage (Frankfurt)Files, images, audio recordings
OpenRouter and the selected model providerTodi’s artificial intelligence operations (only when you use them)Only the text or audio recording needed for that operation (see the Todi section)
Your browser’s notification serviceDelivers push notifications to your deviceEncrypted notification: title, short text and link
Email delivery infrastructureNotification and account emailsYour email address and the content of the email

Currency, gold and crypto prices (TCMB, Truncgil, CoinGecko) are fetched by our server; no information about you is added to these requests.

5.Todi (artificial intelligence)

Todi runs only if the system administrator has turned it on, and only when you press the relevant button. While it is off, or when you do not use it, no data is sent to the artificial intelligence provider. Each operation sends only the following data:

Task from a sentence (“Write to Todi”, “Let Todi fill it in”)

What is sent
The sentence you wrote, your name, the names of the people in the workspace, label names, the date and time

Transcribing a voice message

What is sent
The recording of that voice message

Chat summary

What is sent
The task’s title, description and last 100 messages (with author names and times)

Delay risk explanation

What is sent
The task’s details and the numbers of open, overdue and on-time completed tasks of its assignee

Statement categorization (Personal)

What is sent
Only the descriptions of the transactions; amounts are not sent. In addition, the system administrator must have allowed artificial intelligence for Personal data.
FeatureWhat is sent
Task from a sentence (“Write to Todi”, “Let Todi fill it in”)The sentence you wrote, your name, the names of the people in the workspace, label names, the date and time
Transcribing a voice messageThe recording of that voice message
Chat summaryThe task’s title, description and last 100 messages (with author names and times)
Delay risk explanationThe task’s details and the numbers of open, overdue and on-time completed tasks of its assignee
Statement categorization (Personal)Only the descriptions of the transactions; amounts are not sent. In addition, the system administrator must have allowed artificial intelligence for Personal data.

Your account ID and email address are not added to the requests. We do not store request and response texts; only a usage record (feature, model, tokens, cost, duration) is kept. The transcript of a voice message can be seen by the people who can see the message. The retention policies of OpenRouter and of the model providers apply. Todi’s suggestions may be wrong; check them before saving.

6.How long do we keep it?

Account, profile and acceptance records

Period
As long as your account is open

Workspace content

Period
As long as the workspace exists

Files in deleted messages

Period
Deleted from storage within about 24 hours

Files of deleted tasks

Period
Deleted from storage 30 days after the deletion

Incomplete uploads

Period
24 hours

Read notifications

Period
180 days

Rate-limit records (IP and email)

Period
2 days

Email-to-task processing records

Period
90 days

Automation run history

Period
60 days

Notification subscriptions

Period
Until you remove the device or the browser invalidates the subscription (up to 20 devices per person)

Audit logs, support correspondence, Todi usage records

Period
For the duration of the Service and for as long as our legal obligations require

Server logs

Period
For the limited retention periods of the hosting providers
DataPeriod
Account, profile and acceptance recordsAs long as your account is open
Workspace contentAs long as the workspace exists
Files in deleted messagesDeleted from storage within about 24 hours
Files of deleted tasksDeleted from storage 30 days after the deletion
Incomplete uploads24 hours
Read notifications180 days
Rate-limit records (IP and email)2 days
Email-to-task processing records90 days
Automation run history60 days
Notification subscriptionsUntil you remove the device or the browser invalidates the subscription (up to 20 devices per person)
Audit logs, support correspondence, Todi usage recordsFor the duration of the Service and for as long as our legal obligations require
Server logsFor the limited retention periods of the hosting providers

7.Closing your account

You can delete your account yourself in the app under Profile → Account and data → Delete my account, by confirming your email address and password; if you prefer, you can also request it by writing to [Email for KVKK requests — Odin → Settings → Legal information] from your registered email address. When your account is deleted, your profile, memberships, notifications, notification subscriptions, support requests and all your records in the Personal area are deleted; workspaces used only by you are deleted too. The tasks, messages and files you created in workspaces remain as the team’s work record; your author information is removed from them and they appear as "Deleted user".

Before deleting, you can get a copy of your data as a single JSON file with Profile → Account and data → Download my data.

If you are the owner of a workspace that has other members, you must transfer ownership to another member or delete the workspace before deleting your account.

8.Security measures

  • All connections are encrypted with HTTPS; browsers are told to use secure connections only (HSTS).
  • Passwords are stored only as one-way hashes.
  • Every row in the database is protected by permissions (row-level security): a user can read only the records they are authorized to see, and every change goes through a permission check on the server.
  • Files are kept in storage that is closed to the public and are opened only for an authorized person, through signed links that are valid for a few minutes.
  • API keys are stored in an encrypted vault; they never reach the app’s screens.
  • Sign-in, sign-up and password operations are protected by rate limits; administrative actions are written to the audit log.
  • Pages are served with a strict content security policy (CSP); other sites are prevented from opening our pages inside a frame.

No system is entirely free of risk. If a security breach affects your data, we will notify the Personal Data Protection Board and you as soon as possible, as provided for by KVKK.

9.Children

The Service is not intended for people under the age of 18. If we become aware of an account belonging to someone under 18, we will delete the account and its data.

10.Your rights and contact

You can find your rights under Article 11 of KVKK and how to apply on the KVKK privacy notice page. You can write to [Email for KVKK requests — Odin → Settings → Legal information] with any question about privacy, and to destek@todix.com.tr about any other matter related to the Service.

11.Changes

This policy may be updated. The version in force is [Version — Odin → Settings → Legal information], effective from [Effective date — Odin → Settings → Legal information]. We will inform you within the app of any significant changes.

Have a question?

Write to us with any question about this text or your personal data: destek@todix.com.tr

Other documents

  • KVKK Privacy Notice
  • Terms of Use
  • Cookie Policy
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